Privacy policy

This Privacy Policy explains how Aqua Lab Technologies, Inc. ("Aqua Lab Technologies," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit aqualabtechnologies.com, place an order, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with us, we may collect:

  • Contact and account information: name, email address, billing and shipping addresses, account credentials, and communication preferences.
  • Order and payment information: products ordered, transaction details, payment status, returns, refunds, and limited payment information provided by payment processors. We do not store full payment-card numbers.
  • Customer-service information: messages, photographs, claim documentation, reviews, and other information you submit.
  • Device and usage information: IP address, browser and device type, cookie identifiers, pages viewed, referral information, and interactions with our website and marketing.
  • Fraud and compliance information: information used to verify identity, age eligibility, payment authorization, order legitimacy, and compliance with legal, carrier, and payment-provider requirements.

How We Use Information

  • Process payments, orders, deliveries, returns, refunds, and claims;
  • Provide customer service and communicate about orders;
  • Operate, secure, troubleshoot, and improve our website and services;
  • Detect and prevent fraud, card testing, abuse, and unauthorized transactions;
  • Comply with legal, tax, accounting, age, customs, carrier, and regulatory obligations;
  • Send marketing communications when permitted and honor unsubscribe requests; and
  • Measure website performance and understand how customers use our store.

How We Share Information

We may share personal information with service providers that help us operate our business, including Shopify, payment processors, fraud-prevention and identity-verification services, shipping carriers, shipping-protection providers, email and marketing providers, analytics and advertising providers, customer-support tools, accountants, professional advisers, and technology vendors. These providers may process information in accordance with their own privacy notices and contractual obligations.

We may also disclose information when required by law; to enforce our terms and policies; to protect customers, our business, or others; in connection with a merger, acquisition, financing, or sale of assets; or at your direction or with your consent.

Cookies, Analytics, and Advertising

Our service providers and we use cookies, pixels, local storage, and similar technologies to keep the store functioning, remember preferences and carts, measure performance, prevent fraud, and support advertising and marketing. Available choices may vary by location and browser. You can manage non-essential cookie preferences through the privacy or cookie controls on our website, and you can also adjust your browser settings. Blocking essential cookies may prevent parts of the store from working correctly.

Your Privacy Choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information; receive a portable copy; limit or object to certain processing; opt out of certain targeted advertising, sharing, or sales as those terms are defined by applicable law; and appeal a denied request.

To submit a privacy request, email info@aqualabtechnologies.com with the subject line "Privacy Request." We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority. You may also use any "Your Privacy Choices," cookie-preference, or opt-out link displayed in the website footer.

You can unsubscribe from promotional emails using the unsubscribe link in the message. Transactional and service communications about an order may still be sent.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and meet legal, tax, accounting, and compliance obligations. Retention periods vary based on the information and purpose.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage system is completely secure, and we cannot guarantee absolute security.

Children and Age-Restricted Products

Our store is intended for adults age 21 and older. We do not knowingly sell products to or collect personal information from anyone under 21 through age-restricted transactions. If you believe a person under 21 provided personal information to us, contact us so we can review the matter.

International Visitors

We are based in the United States. Personal information may be processed in the United States and other countries where our service providers operate. Those countries may have privacy laws different from the laws where you live.

Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own notices, and we are not responsible for their content or practices.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version takes effect upon posting, and the date below will be updated.

Contact Us

Aqua Lab Technologies, Inc.
Attn: Privacy Compliance
3380 La Sierra Ave., STE 104, PMB 341
Riverside, CA 92503
Email: info@aqualabtechnologies.com

Last updated: July 28, 2026.